Terms & Conditions

Last Updated: March 2025

1. Introduction

Welcome to **Shubhan Enterprises**. We specialize in supplying **medical implants, interventional devices, and sterilization solutions** to hospitals and healthcare institutions. By engaging in business with us, you agree to comply with the following terms and conditions.

2. Scope of Services

Shubhan Enterprises provides high-quality **medical implants, hospital equipment, and plasma sterilizers**. Our products cater to **government and private hospitals**, as well as **medical research institutions**.

3. Order & Payment Policy

• All orders must be placed in writing via **email or purchase order**.
• Payments are to be made via **bank transfer, cheque, or online payment gateway**.
• Full payment or a **50% advance** may be required before shipment.
• Late payments beyond **30 days from the invoice date** may attract interest charges.

4. Shipping & Delivery

• Delivery times may vary based on the availability of stock and location.
• Standard delivery is **7-14 business days** for domestic orders.
• International orders may be subject to additional shipping fees and customs clearance.
• Customers must **inspect all received goods** and report any discrepancies within **48 hours**.

5. Product Warranty & Returns

• All products come with a **manufacturer's warranty** (varies per product).
• Warranty does not cover **damage due to mishandling, misuse, or improper installation**.
• Returns are accepted within **7 days of delivery**, subject to approval.
• Returned products must be in their **original packaging and unused condition**.

6. Compliance & Regulatory Standards

• Shubhan Enterprises complies with **Indian Medical Device Regulations**.
• Hospitals using our products must follow **standard sterilization and medical safety protocols**.
• Our equipment is approved for use in **certified healthcare institutions only**.

7. Liability & Indemnification

• Shubhan Enterprises is not liable for **medical malpractice or misuse** of supplied equipment.
• Customers are responsible for ensuring **proper installation and usage** as per manufacturer guidelines.
• In no event shall Shubhan Enterprises be liable for **consequential or indirect damages**.

8. Privacy & Confidentiality

All client data and order details remain confidential. We do not share customer information with third parties **without prior consent**, except as required by law.

9. Governing Law

These terms are governed by the **laws of India**. Any disputes shall be subject to the jurisdiction of **Chennai, Tamil Nadu courts**.

10. Contact Information

For any inquiries, please contact us:

• Company: Shubhan Enterprises
• Address: No. 11/1, 29th Cross Street, Kalakshetra Colony, Kalakshetra Colony, Besant Nagar, Chennai – 600090, Tamil Nadu, India
• Email: shubhan.enterprises@gmail.com
• Phone: 044-24460999
• Website: www.shubhan.org

Shubhan Enterprises reserves the right to update these terms at any time without prior notice.